Shipping and Return Policy
at Sylvestre Sporting Goods

At Sylvestre Sporting Goods, we stand behind our products and services. If you’re not satisfied with your purchase, you can return most items within 30 days of receipt, provided they are unused, in their original packaging, and in a condition suitable for resale.

Please note that some products may be exempt from this return policy due to their nature. These include but are not limited to, clearance items, personalized items, special orders, perishable goods, and items for personal safety or hygiene.

To initiate a return, please contact our Customer Service team with your order number and details about the product you wish to return. They will provide further instructions regarding the return process.

Once we receive your returned item, our team will inspect it to confirm it meets our return conditions. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Please note that shipping costs are non-refundable, and customers are responsible for paying for their own return shipping costs. We strongly recommend using a traceable shipping service or purchasing shipping insurance for items of significant value, as we cannot guarantee that we will receive your returned item.

Our goal at Sylvestre Sporting Goods is to ensure you are entirely satisfied with your purchase and our service. If you have any questions or concerns about our shipping or return policy, feel free to reach out to our dedicated customer service team. They’re ready and eager to assist you.

By shopping with Sylvestre Sporting Goods, you are agreeing to our Shipping and Return policy.

Secure Payment at Sylvestre Sporting Goods

At Sylvestre Sporting Goods, we’re committed to making your online shopping experience smooth, easy, and most importantly, secure. We understand the importance of safeguarding your personal and financial information, and we’ve taken several measures to ensure a secure and reliable shopping environment.

Our Commitment to Security

We adhere to the highest standards of payment security. Our website is secured by HTTPS encryption, ensuring that all data transferred between your web browser and our site is encrypted and cannot be intercepted. HTTPS encryption is the industry standard for secure online transactions and is used by all reputable online stores.

Secure Payment Gateway

Our store uses Authorize.net, one of the most trusted payment gateways in the e-commerce market, to process all payments. Authorize.net provides top-tier security measures, including advanced fraud detection and secure customer data management.

Data Protection

In addition to our secure payment gateway, we never store your credit card information on our servers. After the payment processor confirms the success of the transaction, all sensitive data is deleted.

Trusted Payment Methods

We accept a variety of payment methods, including major credit cards and PayPal, providing you with multiple ways to pay that suit your preferences and needs. Each of these payment methods also comes with its own security measures.

Shop with Confidence

Shop with confidence at Sylvestre Sporting Goods. From the moment you choose your product to the final payment step, every transaction is secure, ensuring your personal and financial information remains safe.

For any questions or concerns about our payment process, feel free to contact us. Our customer support team is always here to assist and reassure you, so you can focus on finding the perfect gear for your next sporting adventure.

Rest assured, your security is our priority at Sylvestre Sporting Goods. Your trust is our most valuable asset, and we are committed to maintaining it by ensuring a secure payment process. Shop with us today, and experience the peace of mind that comes with secure online shopping.